Support & Help Topics

Answer: To change your password visit your profile page and click on "Edit Profile" at the top of the page. On the "Edit Profile" page scroll down towards the bottom of the form. There will be an option to change your password there. Please note that you must enter your active password to change it.

Resource: https://www.pixypods.com/edit-profile.phtml

Answer: To reset your password visit the "Forgot Password" page and enter the email address you registered your account with and submit the form. An email will be sent to you with a reset link.

Resource: https://www.pixypods.com/forgot-password.phtml

Answer: To update your "About Me" description go to the "Edit Profile" page. On the page, there is an input field that says "About Me". Update the content and remember to enter your password before submitting the form.

Resource: https://www.pixypods.com/edit-profile.phtml

Answer: Unfortunately, you cannot change your username once you've created your account. Try signing up with another account name. Remember that you may only have a max of three (3) accounts per user.

Answer: To change your email address go to the "Edit Profile" page. On the page, there is an input field that says "Email Address". Enter your new email address there and remember to enter your password before submitting the form.

Resource: https://www.pixypods.com/edit-profile.phtml

Answer: To change your shop message go to the "My Shop" page. On that page, there is a button that says "Edit Shop Message". Click on that button and enter your new shop description. Once done, click on "Save Shop Message" to save your changes.

Resource: https://www.pixypods.com/my-shop.phtml

Answer: To change your gallery message go to the "My Gallery" page. On that page, there is a button that says "Edit Gallery Message". Click on that button and enter your new gallery description. Once done, click on "Save Gallery Message" to save your changes.

Resource: https://www.pixypods.com/my-gallery.phtml